The hotel offers amenities for your comfortable stay and unforgettable experiences
World-Class Restaurant
“The restaurant exceeded my expectations with its late hours and exquisite menu options, truly a delight for any food lover.” view full review
Really good Service!
“I was pleasantly surprised by how accommodating the staff was in resolving my reservation issue without any extra charges—a rare find!” view full review
Immaculate Rooms
“The rooms were impeccably clean and beautifully decorated, providing a perfect retreat after a long day of exploring.” view full review
Stress-Free Parking
“The parking facilities were incredibly convenient, allowing for easy access to and from the hotel without any stress.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Dryer
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Dining
Restaurant
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Mirror
Ironing facilities
Bathroom
Bathtub
Free toiletries
Sink
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Al Zahra Street 4,
Jerusalem,
Israel,
Jerusalem District
Map view
street view
Al Zahra Street 4,
Jerusalem,
Israel,
Jerusalem District
City landmarks
Western Wall Plaza Jewish Quarter
Western Wall
1.5
km
Church
Church of the Holy Sepulchre
1.4
km
Old City of Jerusalem
1.6
km
Mosque
Al-Aqsa Mosque
1.8
km
Jaffa Road Omar Ibn Katab
Jaffa Gate
2.0
km
17 Sultan Suleiman
Damascus Gate
900 m
Mosque
Dome of the Rock
1.3
km
Museum
Tower of David
1.8
km
Church
Church of All Nations
1.3
km
Garden
Gethsemane
1.7
km
Synagogue
Hurva Synagogue
1.6
km
Jerusalem
Temple Mount
1.4
km
Old City
The Western Wall Tunnels
1.4
km
Jericho Rd
Garden of Gethsemane
1.3
km
Museum
Rockefeller Archeological Museum
970 m
Museum
Israel Museum
3.1
km
Church
Tomb of the Virgin Mary
1.2
km
Church
Church of Saint Anne
1.1
km
Mount of Olives Road
Monte das Oliveiras
1.3
km
Batei Mahase Street
Dung Gate
1.6
km
Church
Pool of Bethesda
610 m
Cemetery
Mount of Olives
1.9
km
Via Dolorosa Old Town
The Way of the Cross
930 m
Jerusalem
Zion Gate
2.0
km
Shopping Area
Mamilla Mall
1.7
km
Museum
Time Elevator Jerusalem
1.7
km
Museum
Museum on the Seam
1.1
km
Yemen Moshe Quarter
Montefiore Windmill
2.5
km
Nearby
Church
The Garden Tomb
540 m
Old Jerusalem
Herod's Gate
520 m
Restaurants
Al Watani Resturant
10 m
4 A Zahra
Philadelphia Restaurant
90 m
9 Al-Zahra Street
Patisserie Suisse
220 m
10 Salah e-Din Near Jerusalem District Electricity Company
Patisserie Alchemist
390 m
4 Salah e-Din
Sarwa Street Kitchen
360 m
42 Salah Eddin Street
Mak sandwich
390 m
2 Ali Ibn Abu Taleb
St George's Garden Bistro
540 m
20 Nablus Road
Austrian Hospice
1.1
km
37 Via Dolorosa Muslim Quarter
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Quiet location
Friendly staff
Dated rooms
Inconsistent dining quality
7.6/10
Very good
Rooms
7.2
Location
7.8
Service
8.0
Dining
7.9
Guest reviews
7.6/10
based on 11 reviews
7.9
7.9/10 based on 2077 reviews
William
United Kingdom,
May
2024
8.4/10
The hotel offers a delightful experience with spacious rooms, fantastic service, and a great location close to the old town of Jerusalem. The dining is enjoyable, though with original dishes. The Wi-Fi for a separate fee is a drawback, but the friendly staff make up for it.
Rooms
9.0
The rooms are the best smelling on the planet, large, comfortable, and nicely furnished, including a large and comfortable bed.
Service
9.0
The staff goes out of their way to make you feel comfortable and help in any way possible, even providing early check-in almost 6 hours ahead of schedule.
Location
8.0
The hotel is located in East Jerusalem, the vibrant and colorful part of the city, about 10 minutes walk to the Damascas Gate and the old city.
Dining
8.0
The dining experience is fantastic with friendly staff, plentiful choices, and a wide variety of delicious original dishes.
Facilities
8.0
The hotel offers excellent facilities including room service and laundry services.
Jackie
United Kingdom,
May
2024
7.8/10
The hotel is situated in a quiet street, providing easy access to the locations we wanted to visit. The rooms were comfortable and clean, and the staff, especially Nirvana, were extremely helpful and friendly. However, the surroundings were not as clean as we would have liked, and navigating the area posed some challenges due to untrustworthy drivers.
Rooms
8.0
The rooms were comfortable and clean, but the bed arrangement was not as requested.
Service
9.0
The service was superb, with special thanks to the main desk staff and Nirvana who were always friendly and helpful, making our stay pleasant.
Location
7.0
The location was very close to Damascus Gate, which was convenient for our sightseeing plans, although the surroundings were not the cleanest. The proximity to the tramline also made it easy to get around.
Dining
8.0
The dining experience was enjoyable with a decent breakfast buffet and nearby eateries offering good value for money.
Facilities
7.0
The hotel facilities were adequate for our needs during the stay.
Sean
United Kingdom,
May
2024
7.4/10
I was pleasantly surprised by my stay at the hotel. The rooms, despite being a bit small, were surprisingly quiet, thanks to good soundproofing even though they faced the road. However, the rooms seemed a bit dated compared to the photos online. The service was generally very friendly, especially the restaurant staff and the gentleman in charge of room cleaning, though there were some hiccups like not being aware of some arrangements. The location was fantastic, offering a quiet retreat close to the Old City of Jerusalem with easy walking distance to key attractions. The dining experience had its ups and downs, with a diverse selection of breakfast items but perhaps lacking in overall quality. Overall, a decent value for the money spent.
Rooms
7.0
The rooms were surprisingly quiet despite facing the road with good soundproofing. They seemed a bit dated compared to the photos.
Service
8.0
The staff, especially in the restaurant and cleaning team, were very friendly. However, there were some lapses in understanding and transparency.
Location
9.0
The hotel's location is fantastic, offering a quiet environment near the Old City with convenient access to shops and restaurants.
Dining
6.0
The breakfast buffet had a variety of items, but the overall quality could have been better.
Facilities
7.0
The hotel offers basic facilities catering to essential needs.
Quiet location
Dated rooms
Michael
United Kingdom,
March
2024
6.4/10
The hotel was a bit disappointing considering the price charged per night for a room of three. The rooms, although down the corridor and in need of an update, did have an advertised tea/coffee maker that turned out to be just a kettle with no cups or provisions. The service, especially from the reception desk, was above average and very helpful. The location in East Jerusalem near the Damascus Gate was convenient for exploring the Old City and the West Bank, but not ideal for dining options. The hotel facilities could use some improvement to match the price point.
Rooms
5.0
The rooms, while needing an update, were down the corridor and lacking some advertised amenities like a proper tea/coffee setup.
Service
8.0
The service, particularly from the reception desk, was very helpful and available 24/7.
Location
7.0
The location in East Jerusalem, near the Damascus Gate, is great for access to historical sights but limited in dining choices.
Dining
6.0
Facilities
6.0
The hotel facilities could use some enhancements to match the overall experience and price point.
Tim
United Kingdom,
February
2024
7.6/10
My stay at the hotel was a mix of positives and negatives. The hotel's location is great for those interested in visiting El Aqsa Mosque and other nearby attractions. However, the rooms were not as spacious as expected and the noise made it difficult to sleep at night. The service was a bit slow initially due to a large check-in group, but the staff was exceptionally helpful and accommodating once things settled down. The dining experience was very good, especially for those exploring the nearby historic sites. The overall value for the money was decent considering the location and amenities.
Rooms
6.0
The rooms were spacious but lacked a nightstand. They didn't match the pictures on the booking platform and the noise at night made it difficult to sleep.
Service
8.0
The staff, despite being under pressure during check-in, eventually resolved our issues and provided exceptional service. They even went out of their way to assist with transportation.
Location
7.0
The location is perfect for visiting El Aqsa Mosque and many other nearby attractions. However, the neighborhood can be crowded, noisy, and not entirely comfortable for non-Muslim visitors.
Dining
9.0
The dining options were very good with a variety of choices, making it convenient for exploring the historic sites nearby. The quality of food was impressive.
Facilities
8.0
The hotel offered essential facilities for a comfortable stay, though no specific details were highlighted.
Michael
United States,
January
2024
8.8/10
The hotel is located near the Harod's Gate entrance of the Old City, and it's perfect for exploring Jerusalem's Old City. The rooms were better than one we paid more for in Bat Yam in Tel Aviv, offering a comfortable experience. The service was exceptional and welcoming, going over and beyond to ensure our comfort. The dining experience was good with a variety of fresh brioches and Middle Eastern food, surpassing many 4 and 5-star hotels.
Rooms
9.0
The rooms were comfortable and surpassed our expectations for the price paid.
Service
9.0
The staff was exceptional, providing personalized service that exceeded our expectations.
Location
10.0
The hotel's location near the Harod's Gate entrance of the Old City made it easy to visit Al-Aqsa Mosque. Additionally, it's just a short walk from the Old City, bus stations, and trams.
Dining
8.0
The dining experience was delightful with a good selection of fresh brioches and Middle Eastern food.
Facilities
8.0
The facilities were well-maintained and provided everything we needed for a comfortable stay.
Frank
United Kingdom,
January
2024
6.8/10
My stay at the hotel had its highs and lows. The rooms were old, dark, and in need of a serious makeover. On the plus side, everything was spotless clean, making for a comfortable stay. The service was friendly but lacked attention to detail, and the location, although close to the old city, was not the most charming. The dining experience was the cherry on top, adding charm to the hotel.
Rooms
7.0
Despite the outdated appearance, the rooms were impeccably clean from floor to ceiling.
Service
6.0
The staff were friendly overall but could improve attention to room maintenance.
Location
6.0
While conveniently close to the old city, the neighborhood lacked charm and some amenities.
Dining
8.0
The dining experience added charm to the hotel, making it the highlight of the stay.
Facilities
7.0
The facilities were adequate for a pleasant stay.
William
United States,
December
2023
6.0/10
The hotel is conveniently located, close to the old city of Jerusalem, and offers a variety of amenities. However, the rooms are in need of refurbishment and lack cleanliness. The service could be more attentive, especially in addressing issues promptly. The dining experience is varied but not exceptional.
Rooms
5.0
The rooms are dated, unclean, and uncomfortable, with old furniture and mold issues.
Service
5.0
The service could be more responsive to guest needs and issues.
Location
8.0
The location is excellent for visiting the old city of Jerusalem.
Dining
7.0
The dining options are decent with a variety of choices available.
Facilities
Basic facilities are provided, but there is room for improvement.
Francis
United Kingdom,
November
2023
9.2/10
The hotel had spotless rooms that were surprisingly quiet despite facing the road outside, and they even had a small balcony that we enjoyed. The service was extremely friendly and helpful, though the location lacked sit-down restaurants. The dining experience was exceptional with a great selection of food. The facilities were top-notch.
Rooms
9.0
The rooms were spotless from floor to ceiling, and we loved the small balcony.
Service
9.0
The service was extremely friendly and helpful throughout our stay.
Location
8.0
The location was good, just off a street with lots of restaurants and shops.
Dining
10.0
The dining experience was the best we had on our whole trip with a great selection of food.
Facilities
10.0
The facilities were second to none, offering everything we needed for a comfortable stay.
Suzanne
United States,
August
2023
8.0/10
I had a mixed experience at this hotel. The rooms were well-equipped with a large television, clean and spacious bathroom, good internet, and plenty of furniture. However, the noise from the street was quite bothersome.
Rooms
8.0
The rooms were spacious and had all the amenities I needed.
Service
9.0
The staff was accommodating and allowed us early check-in at no extra cost.
Location
7.0
The hotel's proximity to the Old City made it convenient, but the noisy neighborhood was a downside.
Dining
8.0
The dining options were varied and delicious, but they could improve on the repetitiveness of the menu.
Facilities
8.0
The hotel has all the necessary facilities for a comfortable stay.
John
United Kingdom,
June
2023
8.2/10
The hotel is in a great location, just a 5-minute walk from the Old City with plenty of shops nearby. The rooms were clean and really large, but the beds were a bit uncomfortable. The service was friendly and helpful, although there was an extra tax for parking. The dining experience was superb, especially on the rooftop with a variety of delicious dishes. The location is lively and convenient for exploring the city.
Rooms
7.0
The rooms were clean and really large, but the beds were a bit uncomfortable.
Service
8.0
The service was friendly and helpful, even though there was an extra tax for parking.
Location
9.0
The hotel is in a great location, just a 5-minute walk from the Old City with plenty of shops nearby.
Dining
9.0
The dining experience was superb, especially on the rooftop with a variety of delicious dishes.
Facilities
8.0
The hotel offers various facilities for a comfortable stay.